Junior Service Administrator Vacancy

30/04/2018

Junior Service Administrator Vacancy

30/04/2018

Job Title

Junior Service Administrator

Reporting To

Aftersales & service manager

Main Purpose of the Job

To carry out administrative duties that ensures the smooth running of the service department .Providing additional support with customer handling where necessary.

Detailed Responsibilities

Check job cards are fully closed. Prepare job cards for the following day checking for recalls and quality enhancements.

Answer incoming telephone calls where necessary and when instructed by management make service bookings following booking policy.

Raise job cards on request updating necessary logs for BMW & MINI.

Ordering any necessary parts for internal jobs

Invoicing jobs as required

Photocopying and filing as required

To provide support at the service front desk during busy periods and to cover

absence.

Downloading of BMW service data on a daily basis.

To assist with any reasonable request by the service manager that aids the smooth running of the service department.

To carry out prospecting and follow ups when required.

Deal with trackstar.