Junior Service Administrator Vacancy30/04/2018
Junior Service Administrator
Aftersales & service manager
Main Purpose of the Job
To carry out administrative duties that ensures the smooth running of the service department .Providing additional support with customer handling where necessary.
Check job cards are fully closed. Prepare job cards for the following day checking for recalls and quality enhancements.
Answer incoming telephone calls where necessary and when instructed by management make service bookings following booking policy.
Raise job cards on request updating necessary logs for BMW & MINI.
Ordering any necessary parts for internal jobs
Invoicing jobs as required
Photocopying and filing as required
To provide support at the service front desk during busy periods and to cover
Downloading of BMW service data on a daily basis.
To assist with any reasonable request by the service manager that aids the smooth running of the service department.
To carry out prospecting and follow ups when required.
Deal with trackstar.