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ABOUT SPECIALIST CARS STEVENAGE.

The needs of BMW drivers are specialised. We have the expertise to help in every possible way.

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Specialist Cars Exclusive Offer

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Business Contract Hire Offers

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Snow Centre Partnership 2017

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Harpenden Rugby Club Partnership

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Luton Rugby Club

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Tring Cricket Club Partnership

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Knebworth Cricket Club

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St Michaels Manor Partnership

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Odyssey Gym Knebworth Partnership

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Luton Town Football Club Partnership

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WHAT A DIFFERENCE A DAY MAKES.

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1 Series Now at 0% Finance!

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The M3 & M4 are now at 0% APR!

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BMW 6 Series GT Launch

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2017 BMW X3 Launch

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Bump it. Snap it. Send it.

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BMW X1 Range at 1.9% Finance

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0% Financing on Servicing & Parts at Specialist Cars

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Hiring: Parts Advisor

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Hiring: Parts Advisor

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Impress with the new BMW Shadow Edition

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The BMW Lower Emissions Allowance.

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BMW Lower Emissions Allowance Scheme

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Diesel Technology Informer.

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Specialist Cars are proud to Support Rennie Grove Hospice

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BMW i3 Service Inclusive

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Specialist Cars VIP BMW M2 Launch Event

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Hiring: Retail Sales Consultant

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St Albans Motor Show - 20th March 2016

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BMW i Lap London Event

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BMW Electric Week, 19 - 28 Feb.

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Specialist Cars - BMW Marketing Champions 2015.

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Roof off. Game on.

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BMW Integrated Navigation at Specialist Cars

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BMW Head-Up Screens at Specialist Cars

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BMW Advanced Car Eye at Specialist Cars

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Where Next?

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Explore the New BMW 5 Series and the BMW Range.

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ROAD TAX CHANGES 01/04/2017

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2017 I3 & I3s Coming soon!

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BMW Motability Offers

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David Lloyd Partnership Announcement

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The All-New BMW X2 Reveal.

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Book a 24 Hour Test Drive and Receive a B&W Zeppelin Speaker

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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Meet the team

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Clive Fletcher

Head of Business
  • Years in the company

Clive James

Finance Director
  • Years in the company
  • Department Accounts

David Nolan

BMW Used Car Sales Manager
  • Years in the company
  • Department BMW Sales

Paul Humphrey

BMW New Car Sales Manager
  • Years in the company
  • Department BMW Sales

Ian Payne

BMW New Car Retail Sales Manager
  • Years in the company
  • Department BMW Sales

David Hannibal

BMW New Car Retail Sales Manager
  • Years in the company
  • Department BMW Sales

Aaron Shiels

BMW Used Car Retail Sales Manager
  • Years in the company
  • Department BMW Sales

Jag Chima

BMW Used Car Retail Sales Manager
  • Years in the company
  • Department BMW Sales

Andrew Semon

Retail Sales Consultant
  • Years in the company
  • Department BMW Sales

Angelo Evangelou

Retail Sales Consultant
  • Years in the company
  • Department BMW Sales

Daniel Tuttle

Retail Sales Consultant
  • Years in the company
  • Department BMW Sales

John Freeman

Retail Sales Consulatnt
  • Years in the company
  • Department BMW Sales

Lee Barker

Retail Sales Consultant
  • Years in the company
  • Department BMW Sales

Lee Wadsworth`

Retail Sales Consultant
  • Years in the company
  • Department BMW Sales

Wendy Lee

Retail Sales Consultant
  • Years in the company
  • Department BMW Sales

Ashley Baulk

Retail Sales Consultant
  • Years in the company
  • Department BMW Sales

Megan Ralph

BMW i Sales
  • Years in the company
  • Department BMW Sales

Laura Hazelton

Group Marketing and CRM Manager
  • Years in the company
  • Department Marketing

Bill Overington

Group Corporate Sales Manager
  • Years in the company
  • Department Corporate

Brian McCann

Local Business Development Manager
  • Years in the company
  • Department Corporate

David Venn

Local Business Development Manager
  • Years in the company
  • Department Corporate

Amanda Jenkins

BMW Sales Admin Manager
  • Years in the company
  • Department Admin

Calder Leighton

Aftersales Manager
  • Years in the company
  • Department Aftersales

Robert Dunnett

Service Manager
  • Years in the company
  • Department Aftersales

Marc Somers

Parts Manager
  • Years in the company
  • Department Aftersales

Sam Giambrone

Service Reception Host
  • Years in the company

Wayne Clark

Service Advisor
  • Years in the company
  • Department Aftersales

Tracy Merson

Service Advisor
  • Years in the company
  • Department Aftersales

Gareth Robinson

Service Advisor
  • Years in the company
  • Department Aftersales

Ashley Hadfield

Parts Advisor
  • Years in the company
  • Department Aftersales

Lee Matthews

Parts Advisor
  • Years in the company
  • Department Aftersales

Shaun Stone

Parts Advisor
  • Years in the company
  • Department Aftersales

Don Brown

Parts Advisor
  • Years in the company
  • Department Aftersales

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Skilled and experienced staff both at reception and in the workshop.

Service

On time within budget.

Service

Fast, friendly and efficient customer service.

Service

As above.Very poor customer services.No apology.

Service

The problem was not resolved

Service

Car cams back clean and in time

Service

Everything was very good

Service

Good professional and friendly service as your expect from BMW .

Service

Service performed as arranged in timely fashion

Service

Potentially dangerous faults and problems with my car were detected at a routine service. The team quickly found me a slot for repairs, thus enabling me to be mobile for an important business week.

Service

Software upgrade wiped out some of the personal settings which needed to be reset.Loan car was unavailable at an earlier appointment.Appointment was the fourth time we'd tried to book it in for the safety recall inspection.

Service

Had a minor problem but the guys could'nt do enough to get me sorted.

Service

Exceptional customer service and care.

Service

done what was requested very quickly and efficiently

Service

All Staff were courteous.

Service

Job done ok (as far as I can tell) but really took too long. Booked for a 90min express service, arrived at 8am (booked for 8:30) baut waiting until 11am.

Service

Issues the car were bought in for under warrranty were all solved

Service

The staff are professional and helpful and friendly

Service

My safety camera was unplugged and not plugged back in at the end of the service. I had an incident the following day and did not have the recording! I complained and was told I would get a call back asap, 6 days later I am still waiting.

Service

I was very pleased with the friendly, efficient and professional service received.At the same time as having a service I had an MOT at a very competitive price.On collection it was lovely and clean, a real bonus!

Service

Good service , kept me up to date whilst waiting.

Service

everything just taken care of with no fuss..

Service

Just took a little time to get to a service manager - otherwaise excellent

Service

I had a smart repair to the front bumper. When I got home I could see slight over spray to the front number plate surround. I removed this rather than take it back which is 10 miles away. I think that more attention to detail is required.

Service

Staff are friendly and meet my needs while keeping me informed

Service

Work done in timely & professional manner

Service

first class service and information , but still a little pricey compared to other online servicers

Service

No update on progress after two hours

Service

end of warranty check, service and MOT all done within a few hours plus car valeting.

Service

All of the technicians are friendly and professional. A lady from reception even called me 2 days later to make sure everything went well at my appointment. Really going the extra mile to me personally.

Service

When i took my car for its first service, it was a big shock to hear from the service team that there was no information on the system that shows my car has a full service package. They even did not know that the vehicle was bought brand new at Steve

Service

Yet again the interior of my car was damaged, not enough to go back and complain properly about it, but 2 recalls = 2 items not as it was when the car went in to your care. Being BMW i expect perfection & it wasnt. Also, the fridge was broken on site

Service

Cos you are quite good at it.

Service

courteous, knowledgeable and efficient service staff

Service

As answer to question 1

Service

As above

Service

I wouldn’t take my car anywhere else!

Service

Easy to book and car returned on time

Service

Great service

Service

Difficult to do better.

Service

Good service

Service

very helpful people.

Service

Quick & efficient and car returned beautifully clean

Service

Would appreciate more communication in the process - ie calling to let me know what the results of the service where. I still don't know why this one was amber and the last one green

Service

Excellent. Previously took my vehicle to Barons Cambridge last year for a recall. Dreadful service where interior trim was damaged to facilitate repair. No apology or follow-up from staff. As a result I chose to take my car to Specialist.

Service

great service great team

Service

Well organised, good communication, fair pricing and completed on time.

Service

Failed to reset service interval indicator.

Service

I'd had an issue where a sun visor had snapped; asked for review against warranty and it was remedied with no fuss. Moved my mood from being disappointed a part of my first ever new BMW had failed to knowing you guys donreally put customers first.

Service

Found a fault that others had missed, gave expert advice and sorted the problem quickly

Service

Great service, but very expensive

Service

Great service ! Good team ! Special thank you To Mr Colin Donno ! Very nice person and very easy to contact with!!!

Service

Everything went as promised

Service

I had to return to the garage for readjustment of the hand brake. I had asked if it is possible to update the audio software but I'm still waiting for an answer for that. Could not tell me why car goes into 'limp home' mode at times.

Service

Having asked prior if my main service had to be done by Bmw and being told no as long as genuine parts were used and because of the price i was quoted by Bmw i had it done where i could afford at present. Computer could not be reset.Disappointed.

Service

Even with a booked appointment it takes over 30 mins to get checked in and the loan car.

Service

Very satisfied, the service was faultless. No complaints at all.

Service

Car in for airbag recall. Job done on time and car returned as I left it no grease or dirty stains or finger marks. Well done makes a change from what normally happens.

Service

Very efficient and answered all questions.

Service

I booked for a Saturday so unfortunately they couldn't take me home but they allowed me to pick up the following day from the sales office.

Service

It would have been nice not to lose the car for another day despite letting the service department know exactly what was required... but I was pleased to have everything explained.

Service

really relaxed

Service

Had small problem, but dealt with quickly and without problem.

Service

Professional hand over and I was kept informed all of the way. A stress free conclusion.

Service

Would have liked a courtesy car for the day but availability would have taken the mileage over recommended figure

Service

Car was picked up and returned to my home address which is very useful. Everything happened as agreed.

Service

As above

Service

see above

Service

problem was within 24 hours of buying the car, delay between a local dealer and yourselves was disconcerting and took a week to fix. Service made NO contact all done through the sales rep and our pushing for info, never really got explanation

Service

Very friendly and helpful throughout

Service

Smooth and efficient, as usual.

Service

staff great

Service

I took my car for its second service. When I drove away I noticed that the car was suggesting it needed the brake fluid changing in September. The service was in August.I phoned to question- can't do it as part of the plan come back two weeks later

Service

Everything always done on time and to our satisfaction

Service

Efficient. Knowledgeable. Pleasant.

Service

As above but with additional lack of knowledgable staff

Service

Absolutely outstanding service and info about car , money etc.

Sales

I would have given 5 stars but delivery delayed because the car delivered was incorrectly specked. Did not mark down more because of the manner in which the mistake was dealt with.

Sales

Had to return car next day for a small issue hence not 5 stats

Sales

Thoroughly professional, courteous, helpful and informative.

Sales

Made to feel like a valued customer. finance explained clearly. Sales chap Ashley nothing was too much trouble.

Sales

Everything was explained step by step unlike other manufacturers. Updated on progress regularly.

Sales

Very professional in all aspects

Sales

Got exactly what I wanted

Sales

excellent all round

Sales

Always helpful and friendly. Quick responses to questions and emails and I was kept informed on expected delivery date.

Sales

everything done nicely with no hurry

Sales

Sales team were very professional.

Sales

Was provided with all relevant information based on my requirements and no pressure to add to cost.

Sales

Responded to all requests for info and test drives. Provided info in a timely and complete manner. Darrin was the sales person.

Sales

As above.All went smoothly from order to handover.Loved every second. Always felt Welcolme.

Sales

No pressure just help and advice.

Sales

Very professional service and experience.

Sales

Could not fault anythin

Sales

I got an amazing car for an amazing price.

Sales

Great service by Darrin Taylor. 2nd car from this centre and will definitely return

Sales

Purchase and delivery both went seamlessly with Lee and senior members of the team being able to answer any questions we had.

Sales

Angelo the sales person was brilliant. He kept me informed throughout the transaction which at times was difficult due to the failure of another BMW dealership to honour a confirmed sale. Specialist Cars and Angelo were exemplary throughout.

Sales

Specialist Cars Stevenage surpassed all my expectations

Sales

Lee wadsworth was a true "Old School" sales exec.... no hard selling, no wrong info, true to his words and most importantly did every thing possible to satisfy our requirements right from the quote stage the delivery stage

Sales

All round excellent experience

Sales

Our salesman (Gary) was helpful, friendly and very knowledgeable, we was kept up to date with all information and progression of our order.

Sales

Specialist Cars provided an outstanding customer experience with my purchase led by Gary Hampton.

Sales

The sales person was extremely professional, upgrading my car to a new one was very easy and the process simple and a pleasure.

Sales

Ashley Baulk was good as my contact